What Information We Hold and Why
We collect the details you provide when registering — your name, contact number, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Transaction records are retained to verify deposits and withdrawals against your account wallet, and to resolve any payment disputes quickly.
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When you access the platform from your mobile browser or app, we may collect device identifiers and session data to maintain account continuity across sessions. We also collect usage data — which sections of the lobby you visit, how long a session runs — to improve
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how the platform functions on a 5-inch screen. We do not sell your personal data to third parties. Data shared with payment processors like bKash and Nagad is limited strictly to what those processors need to complete the transaction. Retention periods follow what is reasonably required
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for account management and any applicable legal obligation in your region. You may request deletion of non-essential data at any time through our support channel. Availability of all features depends on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.